See What Our Customers Have To Say!
Had my entire entrance way, kitchen, back room and bathroom cleaned, sealed and loose tiles fixed and regrouted . The tech was Chris who was knowledgeable, polite and friendly. What a Great Job! Would highly recommend. Looks like new.
They called immediately, came the next day for the quote and the job was done 2 days later.
Did a great job! only took two days, on time, cleaned up and courteous.
The tech came to repair some grout issues in my downstairs bathroom. I was so pleased with the excellent service. He was on time and friendly. He did an excellent job repairing my grout, my bathroom looks fantastic!
The Tech came in to fix a few loose tiles in my shower then regrouted and caulked my tub. My bathroom looks brand new, I could not be any happier with the excellent service. The Tech was extremely knowledgeable and most friendly. I have since referred Grout Medic to two friends who are equally happy with their experiences.
I am very happy with the service provided. Tech Ken worked very hard to remove and replace the grout in the master shower. The shower looks like new. I would highly recommend using the grout medic of Monmouth and Middlesex county NJ.
My master bathroom and downstairs full bathroom was re-caulked. The job before was done incorrectly by another person. Jay was very good. He explained everything and was very neat. Only issue I had was the time frame. He was suppose to be here at 8:00 am did not get to my house until 9:30 am. Maybe mis-understanding on Grout Medic. All in all job well done. I would recommend them.
Prompt service, good results , but sales rep underestimated amount of work that needed to be done.
Very professional and friendly. The work done was excellent.
I had a small job and they came out to quote. Came back and did exactly what they said and did it well.
Came on time, was informative and did a nice job.
Great job!!!
Had one request after the job was completed. Chris came right back within a week to addressed my concern. Very pleased with the service. They went out of there way to make it right. Thankyou Chris and the entire team at Grout Medic.
Everyone I dealt with was great. Knowledgeable, efficient and answered all of my questions I would hire them again and have recommended them to all my neighbors.
Did a good and clean job.
They did a great job! On time and professional. Great follow up on the phone.
Work is scheduled for the beginning of October. Ask me again but my husband and I got a good feeling from the owner.
Prince was knowledgeable of the work to be done and the professional arrived on time and did exactly as advertised/agreed upon.
Worked in a prompt and professional manner. The bathroom was left clean after work.
When my daughter asked me to find her someone to replace her bathroom grout, I told her she should just replace the tile. She insisted on me finding someone to re-do the grout and I hired The Grout Medic. I couldn’t believe how nice the tile looks. It looks like a brand new bathroom. I’m glad she didn’t listen to Mom! She saved a lot of money just having it redone.
Work was done professionally; everything they said they’d do, they did; even offered to fix my shower handle. I was a little surprised that there was no follow-up call or survey, but aside from that, everything was great!
My grout looks great. The tech who came to do the job was polite. He tried matching several colors of stain in order to choose the correct one. He was here for eight hours which I wasn’t prepared for but in the end I was very pleased with the results.
Very quick response to initial inquiry. Explained everything and work done quickly and effectively. Looks great upon completion. Hoping that it will continue to hold up.
Very pleasant and explained everything
Great customer service! The grout looks great. However the silicone around the sink and base of tub does not look as professional.
They were amazing, extremely courteous and clean.
Quick response. Price on the spot. Scheduled for 3 days later. Arrived when they said they would and finished quickly.
Friendly, prompt service. Job completely quickly and looks outstanding. Would highly recommend them and will definitely use them again in the future
Prompt service, customer friendly, did a very good job
Friendly service. gave senior citizen homeowner a discount.
Great. Frank came quickly and punctually to give me an estimate, was able to have the work done very promptly. Chris came on time, did a clean, neat, very professional job. We were very happy with the result.
It was painless! My bathroom looks great. They were professional. Didn’t make a mess and cleaned up!
The grout technician was punctual, skilled, and strived for the highest quality work. He took the extra time for the regrouting to dry before he applied the silicone caulking. Furthermore, the technician was polite, willing to listen to the customer input, and he was very neat. He cleaned all the debris after the work was done, and he was careful to wear shoe slipovers in order not to dirty our floors. My wife was very appreciative of the shoe slipovers. I gave the highest rating for the work, and I have high praise for the grout technician.
The tech was on time, courteous and professional. He wore booties to keep my floors clean. He did an excellent job. My time looks new!
The technician was professional and friendly. This company has been around for years and I have used them before. I trust them.
Great. Al is great and gave great advice on other contractors to use and how to properly clean our newly refreshed master shower. The first appointment was missed, but they gave me a $50 credit and immediately rescheduled. On-time and professional all the way. I would hire again.
Wonderful! I have brand new floors again.
It went better than I could have imagined. The owner himself came to view the job. He was excellent. He told me he could clean everything up without a problem and, knowing we just moved in, the last thing we’d want to do is gut the bathrooms to do a reno. The guys who came in to do the job, were amazing. They were polite, professional, efficient and most of all honest. I’m only sad I didn’t have more bathrooms for them to do. I recommended them to my realtor to offer their service to her clients to help them clean up their own bathrooms before selling or buying. They were truly amazing.
The estimate was provided after hours – to accommodate my schedule and get me an estimate ASAP. Work was done on time and as scheduled.
My grout looks great. The tech who came to do the job was polite. He tried matching several colors of stain in order to choose the correct one. He was here for eight hours which I wasn’t prepared for but in the end I was very pleased with the results.
I initially called to possibly get a quote over the phone. I wanted to see if I would be able to afford the service at this time. I left a message and Noelle, which I found out later, is Alan’s daughter, called me back within probably 15 minutes. I explained what I needed done and she was so nice. I asked her just an approximate price and I would not hold her to it. She told me a range and said it is also a free consultation. Alan would come and look, give me a price with no obligation. I thought that was fair. I needed a Saturday and she gave me an appointment for the following Saturday. Not 10 minutes later she called back and asked if I would like the appointment for the immediate Saturday coming up. I said sure! WELL, Alan showed up on time! The NICEST MOST PROFESSIONAL GENTLEMAN EVER!!! He looked at the shower and told me exactly what it needed, the price and when he would be able to do the job. He could see I was nervous because I have been dealing with house issues since my husband’s passing. He was so sweet! He said everything will be fine when the work is done and not to worry. We set up and appointment for a few days later. He called me a little while later after he left and asked if I wanted it earlier since he had a schedule change! Who does that?? Now on to Chris the technician. He was supposed to be at my home at 8am. He called me at 7:30am to tell me he was running a little late. I told him not a problem to take his time. Nobody ever calls in this day and age to tell you they are running late. When Chris came in he introduced himself and went right to work. Although it is only a day later, the job he did looks wonderful! Restored back to a lovely shower. He explained what he did and when I should be able to use the shower again which would be in a couple of days. He left the bathroom clean and spotless. You would never know he was there! I was VERY impressed! I highly recommend this company and Alan and Chris! This will be my new go to grout company!!! 🙂
Regrouted my stall shower several months ago. Did great job. Still looks great. They worked with our schedule very well also. Will use again.
Chris was on time & did an excellent job.
Excellent. They did a great job. This is the second time I have used them. They did caulking in two bathrooms and the kitchen.
It went very well. We were pleased, they did a good job.
We were okay with their work. They were on time, they were flexible with the time and professional. They were early.
Work was done quickly, looked great and very professional individual (Chris.)
We purchased a special $200 for $100. The owner, Alan, came out and gave us an estimate, explained the process and care required afterward. He was very thorough. We were also provided with instructions. We scheduled the work a month or so after our consultation. The cleaning tech was on time and it took about 1&1/2 hours to complete the work. The floors came out wonderful! There was a mix up with the charge; but it was resolved quickly by Noelle, the office manager. We would definitely use there services again.
Took several times to set up appointment. The job was done very well.
Showed up on time. Did a good job. Had one minor problem and within a week came back to fix
Allan was very prompt after purchasing to setup any appointment. Once we met we setup a day to perform the work. The technician showed up on time and was very professional. All the work was performed like quoted and very happy with the quality of the work!!
Showed up when they said they would. Very professional, very neat. They did a very good job.
It went very well. He was on time, a few minutes early actually. I am pleased with his work, both bathrooms look very nice.
It went great.
Quicker than expected. Fabulous results. Floor looks brand new.
Pleased with the provider showed up as scheduled. Worked throughout the day, approx. 6 hours. Cleaned, sealed, polished and regrouted bathroom tile. They also re-caulked around the toilet, tub, and some floor areas. The tech was very professional. He wiped down all surfaces, picked up all materials and left the bathroom in perfect condition. We are very pleased with this vendor and highly recommend them.
This is my second time using the grout medic. I had a small job done a while back. I used them a second time since that small job went so smooth. Again the company was ontime, friendly and did the work we wanted in one day. They even wear shoe covering “booties” to keep my home clean which my wife truly was happy about with a little one crawling. We are a very satisfied customer, our kitchen floor looks like new again!
It went really well. I had used them in the past and wasn’t at all satisfied, but, the work they did right held up great. I thought I’d take another chance in a small area. The owner came in and remembered the problem we had and made it right by doing my kitchen as well for no charge. That’s good customer service.
Moved and replaced furniture. Attention to detail. Pleasant. Hard worker.
My husband and I disagreed as to whether or not we needed the service, but the company seemed friendly enough. I would consider using them in the future.
Excellent job. Chris worked steadily and carefully and the tub area looks much better.
Jason did a great job very happy with the outcome.
Very professional, prompt and informative. Expect to pay $600 for the regrout of tub and caulking. Well worth the price, tub area looks new.
Very well. Actually excellent totally met our expectation.
Chris was here on time, friendly, explained things clearly. Checked-in make sure we were satisfied with work.
Met all expectations.
Beautiful job. Looks new!
Great service!
Excellent price, on-time arrival. Work looks great. Technician was on time. Very clean and removed all debris.
Excellent. Service was performed quickly and expertly. We were very happy with the results. We recommend them highly.
Great from start to finish.
I called because my beautiful tiles had so many dirty missing grout spots and a few cracked tiles on the floor from my entry to kitchen. The estimate Allan gave me was affordable and no pressure to do it right away, he was accommodating with my appointment to have the work done. Jason, the guy that did the work did a fabulous job scrubbing, grouting and sealing the kitchen and front entry floor. He took his time and went over each step with us while he was working on the floor. My kitchen looks fresh and clean again thanks for the professional and friendly people at The Grout Medic in Middletown
The technician did exactly what we went over at the estimate. The work was completed in the time frame they said. I was left information on how to maintain the work. I am very happy with the results in my shower and on the floor I would use them again.
Alan came to give me an estimate. He was very professional, friendly and informative. I did feel it was a little pricey. However, I felt more comfortable going with someone that actually came here to see the job as opposed to someone just giving me a price over the phone. I don’t like surprises! In the end, I believe the service and quality of work was well worth it. Jason came to do the work. He was running an hour later than what I was told but he called to let me know when he would be coming so it was not a problem. I would definitely recommend them.
The man who did the estimate with me, Alan Peters, was very professional but friendly. He explained that I should not have been cleaning the grout with bleach because it damages it. So, now, I use a mild cleaner I had on hand anyway. But he also said that it could be cleaned with a solution of 1 part vinegar and 7 parts water, too. The grout was so terrible that I had not been able to get it clean, even with the bleach. That’s why I decided to get new grout.
The service man did a very nice job, much better than the previous grout job that had become very dirty because it was not thin and neat but globby and uneven. The grout repair man also cleaned up the bathroom after the job, so there was no debris from the old grout.
My tub and around the toilet now look beautiful!
After the grout had cured for a little over a month, I noticed one little spot where the grout was coming away from the tile. They sent another service man out right away and he fixed it quickly for no extra charge.I am a very satisfied customer!
I received a very prompt return phone call from Alan and was able to receive an estimate within two days. Alan came to the house to provide me an estimate for the job and was extremely polite. I was very pleased that he was able to get the job done to meet my extremely tight deadline. The two men that came to do the job just two days after my estimate were professional and did an excellent job on the tile. I appreciated the phone call they made on the day of the job to advise me that they were running a bit over on a previous job so that I was aware of the slightly revised time of their arrival. A friend of mine had used their services in the past and was very pleased, so they came highly recommended.
Very prompt… estimate same day work done in a week. Excellent work!
Mrs. Innucci wanted to let you know she was VERY pleased with Jason and his work. He did everything in his power to make her happy and did excellent work! The issue with the work was resolved and she is sharing her gratitude.
Job well done! Arrived on time and completed within the time estimate provided.
Joe assessed our needs and set up the appointment in a timely fashion. We found his personality professional and knowledge base appropriate for our needs. Chris was also friendly, approachable and knowledgeable about his craft. This is our second time to work with Grout Medic. The work looks great. Please be sure their superiors know that we are completely satisfied with the work from start to finish. I left a review on Yelp. I do not do Facebook or Google reviews but you are welcome to post the relevant portion of this if you like. -Jerrilyn
They were very professional, courteous and took great pride in their work.
Great job quick and clean
Very pleased with the service and the end result!
Chris, the grout medic worker did a great job and left the bathroom neat and tidy.
Everything was Great. From Joe coming to give us the exact estimate, to the guys who cleaned and sealed our floors. They finished in a very timely manner, very professional and loved how the floors came out.
